ReverseVision, Stratmor to measure consumer satisfaction with HECMs

National Mortgage Professional Magazine | May 15, 2019. reversevision launches Interactive Comparison Tool. ReverseVision has announced the release of the Comparison Calculator within RV Sales Accelerator (RVSA), an interactive tool that allows loan originators to give consumers side-by-side comparisons of how HECMs and their unique features perform against other home equity loan products over.

Mortgage and Finance news: (san diego, Calif.) ReverseVision, the leading provider of technology and training for the Home equity conversion mortgage (HECM) industry, today announced it is partnering with leading mortgage industry advisory firm STRATMOR Group to develop the first-ever HECM borrower satisfaction benchmark as part of STRATMOR’s MortgageSAT Borrower Satisfaction Program.

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PDF Measuring Customer Satisfaction in Mortgage – CFI Group – a good gauge of customer satisfaction. If they can do it, mortgage lenders can, too. A new approach to measuring Customer Satisfaction When STRATMOR set out to establish a usable gauge for customer satisfaction in the mortgage industry, we started with the best standard we could find in use at the time by other industries.

A New Approach to Measuring Customer Satisfaction. When STRATMOR set out to establish a usable gauge for customer satisfaction in the mortgage industry, we started with the best standard we could find in use at the time by other industries.

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Improving customer service can benefit the bottom line February 28, 2019 – GREENWOOD VILLAGE, CO – Mortgage lenders can remain profitable and build a scalable foundation for future growth by achieving a few critical objectives, advises STRATMOR Group, a leading mortgage advisory firm. The goals, outlined in the firm’s February 2019 Insights Report, are optimizing the.

“As a company, ReverseVision is intently focused on providing our HECM and reverse originating customers with technology that enables them.

Dubbed MortgageSAT Borrower Satisfaction Program, STRATMOR’s tool will let lendingqb customers survey every borrower within 24 hours of closing and quickly receive direct borrower feedback, as well as insights about the loan process and the people involved, according to a company press release.

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ReverseVision has long been on a mission to elevate reverse mortgage. users to weigh a HECM against a HELOC or a first- or second-lien mortgage.. home equity in the United States, consumers need to know that they have. ReverseVision launches first-ever HECM borrower satisfaction benchmark.

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